Privacy Policy

1. Who we are

Honiee is a cross-border dating app operated by 【待確認：營運者名稱】 ("we", "us"). This policy explains what personal data we collect when you use the Honiee app and this website, what we use it for, who processes it, and what rights you have.

We handle your data under Taiwan's Personal Data Protection Act ("PDPA"). Questions? Email honiee.app.help@gmail.com.

2. 18+ only

Honiee is only for people aged 18 or older. You enter your birthdate when you sign up, and you can't create an account if you're under 18. If we find an account that belongs to a minor, we'll close it and delete its data. Parents who find their child using Honiee can email us.

3. What we collect

Account

You sign in with Apple, Google, or your phone number. Sign-in is handled by Google Firebase Authentication. We receive an account ID plus the email address or phone number provided by the sign-in method you choose. We never see your Apple or Google password.

Profile

• Required: display name, birthdate, gender, nationality, languages, interests, photos.
• Optional: height, job, education, bio.
• Your birthdate is only used to calculate your age. Other users see your age, never your full birthdate.
• Your profile (except your birthdate) and photos are visible to other users. That's how a dating app works, so please choose what you share with care.

Approximate location

If you allow location access, we use your phone's location to suggest people nearby and your city's group chat.

• Before it's stored, your location is rounded to roughly 1 km. We don't keep your exact location.
• Other users only see a distance range (for example "within 5 km"), never your exact location or distance.
• You can use Honiee without location access and pick your city manually; suggestions will just be less accurate.

What you send and post

One-on-one chat messages (text and images), community posts and comments, city chat messages, likes, and matches. These are stored on our servers so they can be delivered and so you still have them when you switch phones.

Verification selfie

• When you request real-person verification, you take a selfie doing a specific pose.
• This selfie is only seen by our review team to compare with your profile photos. It is never shown publicly and never appears on your profile.
• After review we keep it for 【待確認：驗證自拍保存期間】, then delete it and keep only the result (verified / not verified).
• We don't create face templates or run automated face matching on it.

Reports and blocks

When you report or block someone, we record who reported whom, the reason, the time, and the reported message or post, so we can review it and act. The reported person isn't told who reported them.

Subscription status

Payments happen entirely in the App Store or Google Play. Through RevenueCat we learn whether you're subscribed, your plan, its expiry date, and transaction IDs. We never receive your card or payment details.

Push notifications

If you allow notifications, we store your device's push token to tell you about new matches, messages, and replies. You can turn notifications off anytime in your phone settings.

Crash and error logs

When the app crashes or hits an error, it sends a report through Sentry with your device model, OS version, app version, and technical logs from that moment, so we can fix the problem. We try to keep chat content and photos out of these reports.

Message translation

Only when you tap "Translate" is the text of that one message sent to Anthropic's Claude API to be translated into your language. Nothing is sent if you don't tap it. Once a message is translated, we store the translation on our servers so it doesn't have to be sent again. Only the message text is sent to Anthropic, not your name, photos, or other profile details.

Automated photo checks

【待確認：是否啟用照片自動審核（Google Cloud Vision）】 If enabled, photos you upload are first checked automatically by Google Cloud Vision for nudity or violence, then reviewed by a person.

4. How we use your data

• To create and manage your account and sign you in.
• To suggest people, show distance ranges, match you, and deliver messages and posts.
• To verify real people, review reports, and deal with scams and harassment.
• To handle subscriptions and premium features.
• To send push notifications and support replies.
• To fix bugs and improve the app.
• To comply with legal requests from authorities or courts.

We never sell your personal data and we don't use it for third-party advertising.

Specific purposes of collection under the PDPA: 【待確認：個資法特定目的代號（例如 069 契約、090 消費者客戶管理、148 網路購物及其他電子商務服務、157 調查統計與研究分析）】.

5. Who processes your data

To run the app, we share data with the service providers below. They may only process it on our instructions and for these purposes.

Beyond these, we only disclose data to authorities when required by law or court order, or in an emergency to protect someone's life or safety.

6. International transfers

Most of these providers store data on servers outside Taiwan, for example in 【待確認：主要伺服器所在地區（Supabase 專案區域等）】. By using Honiee, your data will be transferred to and processed in those places. We choose providers with strong security, and data is encrypted in transit. If Taiwan's authorities restrict transfers to a particular country under the PDPA, we will comply.

7. How long we keep data

• While your account is active: your profile, photos, messages, and posts are kept so the app works.
• Verification selfie: kept for 【待確認：驗證自拍保存期間】 after review.
• After you delete your account: your profile, photos, location, and push token are removed from the app right away and erased from our servers and backups within 【待確認：刪除帳號後完全清除（含備份）天數】.
• Reports and violations: related records and evidence are kept for 【待確認：檢舉證據保存期間】 to handle disputes and stop banned users from signing up again.
• Transaction records: kept for 【待確認：交易紀錄保存期間】 as required by law.
• Error logs: deleted automatically after 【待確認：Sentry 錯誤紀錄保存期間】.

8. Your rights

Under Article 3 of the PDPA, you can ask us to:

1. let you see your personal data;
2. give you a copy of it;
3. add to or correct it;
4. stop collecting, processing, or using it;
5. delete it.

You can edit most of your data yourself in the app under "Me → Edit profile". For anything else, email honiee.app.help@gmail.com. We'll confirm it's really you, then handle your request within 【待確認：個資請求回覆天數】.

You can choose not to provide some data, like location or optional profile fields. Without the required fields (such as birthdate and photos), you won't be able to use the dating features.

9. Deleting your account

• In the app: go to "Me → Delete account" and confirm.
• Can't open the app? Follow the steps on our account deletion page.

Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play first, or you'll keep being charged.

10. Security

All data is encrypted in transit (HTTPS) and our database uses access controls. One-on-one messages are visible only to you and the other person; reported content and verification selfies are visible only to our review team. No system is 100% secure, though. If a data breach happens, we'll notify you as soon as possible as required by law.

11. Changes

If we make significant changes to this policy, we'll let you know in the app and update the effective date above.

12. Contact

Operator: 【待確認：營運者名稱】
Address: 【待確認：營運者聯絡地址】
Email: honiee.app.help@gmail.com